Privacy Policy
Last Updated: February 2026
1. Information We Collect
When you create an account or use SideQuest, we collect the following information:
- Account Information: Your name, email address, phone number, and school affiliation when you register.
- Profile Information: Profile photo and any additional details you choose to provide.
- Payment Information: Payment card details are processed and stored securely by Stripe. SideQuest does not store your full card number.
- Location Data: Location information you provide when posting or accepting quests.
- Usage Data: Information about how you interact with the app, including quests posted, accepted, and completed.
- Device Data: Device identifiers and push notification tokens to send you notifications.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Facilitate transactions between requesters and questers
- Process payments and payouts via Stripe
- Send push notifications about your quests and messages
- Provide customer support
- Improve our services and user experience
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Stripe: For secure payment processing and payouts. Stripe's use of your information is governed by Stripe's Privacy Policy.
- Firebase (Google): For authentication, database storage, and cloud functions. Subject to Google's Privacy Policy.
- Expo: For push notification delivery.
- Other users: Your display name and profile photo are visible to other users in the context of quests.
- Law enforcement: When required by applicable law or to protect rights and safety.
4. Data Retention
We retain your account information for as long as your account is active. You may request deletion of your account and associated data by contacting us at support@sidequestapp.site. Certain information may be retained as required by law or for legitimate business purposes such as fraud prevention.
5. Security
We implement industry-standard security measures to protect your information, including encrypted data transmission (TLS), Firebase security rules restricting data access, and Stripe's PCI-compliant payment handling. No system is 100% secure, and we cannot guarantee absolute security.
6. Children's Privacy
SideQuest is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
7. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at support@sidequestapp.site.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy in the app. Your continued use of SideQuest after changes take effect constitutes your acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
support@sidequestapp.site